Growing Your Business in Challenging Times With Rob Freedman (Ep. 17)

Growing Your Business in Challenging Times With Rob Freedman (Ep. 17)

As field service businesses come to terms with the recession – investing in technology, specifically AI technology can be a cost-cutting opportunity. In this episode, Rob Freedman, Head of Growth Marketing at Zuper, maps out the biggest growth opportunities during the recession for companies in the field service industry. Additionally, he shines a spotlight on …

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Service Trends to Watch Out for in 2023 with Wael Mohammed (Ep. 16)

Service Trends to Watch Out for in 2023 with Wael Mohammed (Ep. 16)

The field service industry is experiencing a massive opportunity for growth in 2023. As the industry moves forward, service leaders and technicians will need to strive to make data-driven decisions that will move them in the right direction. In this episode, Michael Israel is joined by Wael Mohammed, EVP of Strategy at Field Nation, to …

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Field Nation: Cutting Labor Costs In The Market with Mynul Khan (Ep. 15)

Field Nation: Cutting Labor Costs In The Market with Mynul Khan (Ep. 15)

With the change in consumer expectations, there is a substantial investment in IT and telecom infrastructure to support the digital customer experience. As a result, the demand for skilled technical labor as a fast, convenient cost-cutting option has risen. In this episode, Michael Israel sits down with Mynul Khan, CEO of Field Nation, to discuss …

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Gearing Up for the Fourth Industrial Revolution with Wajid Zakir (Ep. 11)

Gearing Up for the Fourth Industrial Revolution with Wajid Zakir (Ep. 11)

Did you know that we’re currently in the midst of our Fourth Industrial Revolution? The Fourth Industrial Revolution is a period of rapid transformation across industries, societies, and nations. Technology, connectivity, and automation have been at the forefront of this revolution. In this episode, We make a virtual stop in the UAE to speak with …

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Streamlining Services in the Landscaping Industry with Ben Souva and Jacob Krum (Ep. 10)

Streamlining Services in the Landscaping Industry with Ben Souva and Jacob Krum (Ep. 10)

The best businesses are created when you’ve identified a problem that needs solving. Our guests this week found their niche in the landscaping market as a result of their own frustrating experiences.  In this episode, Ben Souva and Jacob Krum, the founders of Trim Landscaping, join Michael Israel to discuss the circumstances that made them …

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Achieving Successful Digital Transformation with Israël Fontaine & Melanie Maquet (Ep. 8)

Achieving Successful Digital Transformation with Israël Fontaine & Melanie Maquet (Ep. 8)

Embracing new technologies, software solutions, and automation of workflows can be daunting for many businesses.  Lumio Intelligence is one of Zuper’s premier partners that helps small and medium enterprises integrate value-added ecosystems into business operations, allowing a faster return on investment and a better automation process. In this episode, Michael Israel sits down with Melanie …

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Incorporating Field Service Tools Into Smart Video Surveillance with Amanda Harris & Myles Osswald (Ep. 7)

Incorporating Field Service Tools Into Smart Video Surveillance with Amanda Harris & Myles Osswald (Ep. 7)

We know how important it is to protect your property when you’re not around.  While incorporating technology into the process is a must, how are experts within the surveillance industry streamlining their workflow to provide you and your business with the best security?  In this episode, Myles Osswald and Amanda Harris from Pro-Vigil, join David …

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Inflation’s Impact on the Field Service Industry with Michael Blumberg (Ep. 6)

Inflation’s Impact on the Field Service Industry with Michael Blumberg (Ep. 6)

Before March 2020, the word inflation was considered taboo. Fast forward two years, inflation has seeped into every aspect of our lives.  So, has inflation impacted the field service management industry, too?  Sure it has.  In this episode, Michael Blumberg, the President and CEO of Blumberg Advisory Group Inc, joins Michael Israel to unveil how …

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The Value of Technology & Relationships in Field Service Management (Ep. 5)

The Value of Technology & Relationships in Field Service Management (Ep. 5)

How much do you know about technology in the field service management industry?  How much do you care about human connection and maintaining relationships as a field service management professional? In this episode, Michael Israel interviews David Nour, the CEO of The Nour Group. David highlights his career in field service management while unveiling everything …

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