The field service industry is experiencing a massive opportunity for growth in 2023.
As the industry moves forward, service leaders and technicians will need to strive to make data-driven decisions that will move them in the right direction.
In this episode, Michael Israel is joined by Wael Mohammed, EVP of Strategy at Field Nation, to talk about how the data from the work Field Nation performs helps companies scale back or scale up when needed. Wael shares some of the insights from the valuable data of the 2022 operations and how it can help inform the field service community and customers.
How the shift in IT and telecom needs has diversified labor sourcing strategies
Why it’s better to adapt to move from a fixed expense structure to a variable expense structure
How Field Nation’s data insights are helping its customers increase their service capabilities to expand their growth
Wael Mohammed is the Executive VP of Product Management at Field Nation.He has a passion for identifying innovative concepts and transforming them into viable market solutions. With 25+ years of experience that span several industries across the B2B and B2C spectrum, Wael enjoys inspiring, mobilizing, and leading Product and cross-functional teams to deliver innovative technology products that make significant market impact.
With the change in consumer expectations, there is a substantial investment in IT and telecom infrastructure to support the digital customer experience. As a result, the demand for skilled technical labor as a fast, convenient cost-cutting option has risen.
In this episode, Michael Israel sits down with Mynul Khan, CEO of Field Nation, to discuss his company and how it has been able to meet the demand for technical labor, manage macroeconomic obstacles and reduce overall costs for companies.
Michael and Mynul discuss:
What the impetus was for founding Field Nation
How Field Nation got into the overall field service landscape
How Field Nation is helping businesses through this inflationary period
Mynul Khan is the founder and CEO of Field Nation. Khan graduated from St. Cloud State University, where he developed an affinity for business start-ups. After selling his first venture, Khan launched Minneapolis-based Field Nation in 2008, when he identified the emerging contingent workforce trend.
Field Nation is not Mynul Khan’s first startup, but it is the one into which he has poured all of who he is. Mynul is the Founder and CEO of Field Nation; the leading online work marketplace for connecting people to get work done. His programming and data analyst background, as well as a honed “growth hacking” business acumen, combine in the form of a humble and soft-spoken man who is uniquely driven.