Tag: 2023

Predicting Field Service Management Business Market in 2023 (Ep. 20)

Predicting Field Service Management Business Market in 2023 (Ep. 20)

As we enter a new year, staying ahead of the curve and understanding the challenges and opportunities is essential to the field services business.

In this episode, we’re joined by Rob Freedman, Head of Growth at Zuper to explore the forecasted growth of the field service management market and the technology trends shaping the industry in 2023. 

Rob discusses everything from his latest article from outsourcing and the rise of contingent labor to the adoption of AI and automation.

Rob discusses:

  • The forecasted growth of the field service management market
  • The impact of outsourcing and the rise of contingent labor
  • Advantages of adopting AI and automation in field service management
  • How Zuper is navigating the future of field service management with technology solutions
  • And more

Resources:

Connect with Rob Freedman: 

About Rob: 

Rob Freedman is a marketing executive and consultant with over 15 years of experience. He loves growing brands, developing all-star teams, and helping people achieve their professional and personal goals. Rob is a frequent contributor to articles on digital marketing trends, team leadership, and branding. As if all that weren’t enough, he also has two daughters to keep him busy! He spends his free time listening to music (he’s got eclectic tastes), traveling (he’s been everywhere from San Francisco to Kampala), reading books about the latest innovations in business, or drinking coffee (black).

Triple Growth: How Zuper’s Platform Connected People and Improved Field Service Management in 2022 (Ep. 19)

Triple Growth: How Zuper’s Platform Connected People and Improved Field Service Management in 2022 (Ep. 19)

Zuper experienced substantial growth in 2022, tripling the number of users and new customers. 

In this episode, Michael Israel discusses all the attributes that added to the growth and value of Zuper’s service in connecting people digitally and the added functionality and enhancements they have put into their product. 

Michael shares the key elements that field the surge in growth, such as the ability to perform bulk actions and send notifications to many customers simultaneously.

Michael discusses:

  • The contributing factors to the strong growth Zuper experienced in 2022
  • The new service enhancements Zuper has put into the products
  • Some of the critical updates made to the platform in 2023 
  • The recent trends in field service systems
  • And more

Resources:

Connect with Michael Israel: